Shipping policy

Shipping Policy

Thank you for choosing THREE ML TRADING. We are dedicated to providing you with reliable delivery services. Please review our comprehensive delivery policy below:

  1. Payment and Delivery Processing: THREE ML TRADING reserves the exclusive right to withhold delivery of any order until full payment has been received. We are under no obligation to initiate delivery or fulfil any deliverables until payment in full is confirmed. This ensures that all financial transactions are settled prior to the commencement of the delivery process.
  2. Delivery Timelines: While we aim to process and dispatch orders in a timely manner, please note that delivery schedules may be subject to delays due to unforeseen circumstances beyond our control. These may include but are not limited to adverse weather conditions, operational challenges with courier services, or other factors affecting delivery performance. We do not guarantee specific delivery times and recommend planning accordingly to accommodate potential delays.
  3. Responsibility for Goods Condition: THREE ML TRADING disclaims any responsibility for the spoilage or deterioration of goods once the purchase has been completed. We advise customers to be aware of and consider potential conditions that may impact the state of the products during delivery. This includes but is not limited to, potential delays or handling conditions that could affect the quality of perishable items.
  4. Customer Precautions: Customers are encouraged to carefully review our delivery policy and consider potential factors that could affect delivery times or the condition of goods before placing an order. If there are concerns regarding potential delays or product conditions, please address these prior to completing your purchase to prevent any inconvenience.
  5. Delivery Address Accuracy: It is the customer’s responsibility to provide accurate and complete delivery information. THREE ML TRADING is not liable for any issues or delays arising from incorrect or incomplete address details provided at the time of order.
  6. Customer Support: For any inquiries or concerns related to your delivery, please contact our customer service team at sales@threeml.com. We are available to assist with any questions or issues you may encounter and will endeavour to provide support within the framework of our delivery policy.

By placing an order with THREE ML TRADING, you acknowledge and agree to the terms of this shipping policy. We appreciate your understanding and cooperation.